Shipping & Returns


Delivery on orders placed before 3pm are typically overnight, aside from larger items.  Large items shipped to a North Island address take between 1-3 working days, for larger items shipped to the South Island delivery will take between 3-5 days.


If you wish to return an item because you have changed your mind about your purchase, you may do so provided that:

  • You return the goods within 14 days of purchase
  • You produce the original receipt as proof of purchase
  • The item is in its original packaging
  • The item is undamaged
  • The customer is to pay the return freight cost to our East Auckland warehouse
  • A 5% re-stocking fee applies for all goods returned
  • Please note deposits are non-refundable

Return Address:

Custom Utes

91 Lady Ruby Drive, East Tamaki

Auckland 2013, New Zealand